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As Parcel Forum ’24 approaches, set in the vibrant Dallas/Fort Worth area, attendees can expect valuable insights, innovative solutions, and networking opportunities. Whether you’re a seasoned logistics professional or new to the industry, this year’s conference promises something for everyone.
Here’s a guide to the top things to see and learn, including must-attend sessions and highlights from the vendor hall.
Essential Sessions to Attend
From Ugly to Delivered: How to Use Automation for Sorting Requirements
Date: September 17, 2024
Time: 10:40 AM – 11:20 AM CT
Track: Future of Warehousing
Warehouses frequently encounter challenges when sorting “ugly” parcels, such as overweight, oversized, or odd-shaped items, and issues like damaged or illegible polybags.
In our upcoming roundtable session, Brent Gregory, Director of Business Development and Marketing at Engineering Innovation Inc., will explore how automation can address these common problems and enhance overall efficiency.
Attendees will gain valuable insights into why manual processes shouldn’t be the default for handling ugly packages, discover best practices for dealing with polybag issues, and explore solutions for label-related problems. Don’t miss this opportunity to learn how automation can transform your warehouse operations.
Customizing a Strategic Approach to eCommerce Returns
Date: September 16, 2024
Time: 10:00 AM – 1:00 PM CT
Track: Workshop
Managing eCommerce returns is becoming an increasingly complex challenge for many organizations. This workshop will explore the evolving landscape of returns and its impact on consumer experience, business performance, and environmental sustainability.
Through expert insights, case studies, and group discussions, attendees will learn how to optimize their returns processes, enhance customer satisfaction, reduce costs, and boost loyalty.
The workshop will focus on identifying inefficiencies in returns processes, applying decision-making frameworks for optimal customer experiences, and implementing best practices for effective return management.
Beyond Delivery: Building a Collaborative Shipper-Carrier Customer Experience
Date: September 17, 2024
Time: 9:00 AM – 9:40 AM CT
Track: Next-Level CX
Meeting customer expectations in small parcel delivery is challenging, particularly when balancing the demand for faster delivery with the need for transparency and visibility. This interactive discussion will dive into current trends, real-world solutions, and actionable strategies to help attendees stay competitive in a rapidly evolving market.
The session will cover the importance of creating seamless customer experiences throughout the shipping journey, the value of fostering stronger shipper-carrier relationships through collaboration and real-time visibility, and the innovative tools and platforms that can enhance these efforts.
The discussion will feature insights from industry leaders, including Caitlin Frickenstein, AVP of Freight Payment Product Management at U.S. Bank; Doug Cantriel, Head of North America Transportation & Modernization at Ford Motor Company; Jason Smith, AVP of Freight Payment Relationship Management at U.S. Bank; and John Janson, VP of Global Logistics at SanMar.
Must-Visit Booths and Vendor Hall Highlights
Dedicated Exhibit Hall Hours — Featuring the Giddy Up Café & VIPP Lounge
Date: September 17, 2024
Time: 2:30 PM – 6:30 PM CT
Grab a coffee at the Giddy-Up Café or score an invite to the VIPP Lounge (reach out and ask us how to get one!) for a semi-private setting for meetings and networking. The exhibit hall is a must-visit for exploring the latest innovations and connecting with key industry players.
Engineering Innovation, Inc. at Booth #400
Visit our booth to see live demonstrations of our latest solutions, including the Chameleon parcel-processing system. Our knowledgeable team will be on hand to discuss how we can help streamline your parcel operations and answer any questions you may have. Don’t miss the opportunity to experience our technology firsthand and see how it can transform your business.
All-Day Distribution Center Tour at Amazon, Ariat International & Advanced Intralogistics
Date: September 16, 2024
Time: 8:00 AM – 3:30 PM CT
Ever wanted to see inside one of Amazon’s massive fulfillment centers? This tour offers a firsthand look at state-of-the-art technology, including advanced robotics, in a 1.1 million-square-foot facility. You’ll also tour Ariat International’s distribution center and the Advanced Intralogistics Innovation & Design Center, gaining insight into the latest innovations in conveyor and robotics technology.
Platinum First-Timer Kick-Off Breakfast
Date: September 16, 2024
Time: 9:00 AM – 9:50 AM CT
This special breakfast is for first-time Platinum Package attendees. Advisory Board members will be on hand to guide you on how to get the most out of Parcel Forum ’24 Dallas.
Networking Opportunities
Parcel Forum ’24 is not just about sessions and exhibits; it’s also a prime opportunity to connect with industry peers, thought leaders, and potential partners. Be sure to attend networking events, panel discussions, and informal meetups to expand your professional network and exchange ideas with other professionals in the field.
Tips for Making the Most of Your Visit
- Plan Ahead: Review the event schedule and map out your must-attend sessions and booth visits. Book your accommodations soon! As of the time of this article, the Gaylord Texan is sold out. Check out their recommended alternatives here.
- Engage with Exhibitors: Take advantage of the vendor hall to explore new technologies and solutions.
- Attend Networking Events: Participate in social events and discussions to make valuable connections.
With a well-rounded schedule that includes insightful sessions, innovative exhibits, and ample networking opportunities, Parcel Forum ’24 is set to be an exciting and informative event. Don’t miss out on the chance to enhance your knowledge, explore new solutions, and connect with industry experts. See you there!